Reviews
State Farm® Agent Debra Herndon
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Leave us a review
Get a quote today
What our customers say about us...
Stacey Albarkat
October 23, 2026
"Cierra was great!
She got me the best price possible and was very knowledgeable! :)"
We responded:
"We are so glad you enjoyed your experience with Cierra! I shared your review with her…customers like you make our day Stacey! With kindness, Debra Herndon - State Farm - Northville."
Trav White
October 19, 2026
"Cierra did an amazing job helping me find a great insurance quote! She was professional, helpful, and made the whole process easy. I really appreciate your help, Cierra—thank you! 🙌🏽"
We responded:
"Trav we love the kind words! Thank you for choosing us to help with insurance needs. I look forward to touching base and welcoming you to our agency. With kindness, Debra Herndon - State Farm - Northville. "
Marcy Scott
October 7, 2026
"I had an amazing experience with my insurance agent today! Cierra was extremely helpful, professional, knowledgeable, and genuinely caring. She helped me with my car insurance, renters insurance, and life insurance and made the entire process so easy and stress-free. She took the time to explain everything and made sure I was comfortable with my coverage. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for a great insurance agent!"
We responded:
"Marcy, this is one of the kindest reviews we have ever received! I shared with Cierra right away. I look forward to speaking to you in a couple weeks to welcome you to our office. With kindness, Debra Herndon - State Farm - Northville. "
Hairston Deondre
September 18, 2026
"Experience at State Farm is very pleasant at Deb Hearn‘s office. The staff is wonderful."
We responded:
"Hairston it has been great to have you as a customer…you are always so kind to speak with. Debra Herndon - State Farm - Northville. "
Andrew Machtemes
September 18, 2026
"The State Farm office of Debra Herndon, with the exceptional service of Nesreen, made our securing home insurance very easy. Superior service by Nesreen. We are grateful for all the assistance."
We responded:
"Nesreen is amazing. She makes everything so smooth in the office. Thank you for the kind words Andrew! Debra Herndon - State Farm - Northville. "
Veronica W
September 10, 2026
"Nesreen has been nothing but helpful anytime I’ve had a question!"
We responded:
"Veronica! Thank you. Nesreen has been a wonderful addition to our office. We are always here to help. With kindness, Debra Herndon - State Farm - Northville. "
HCP
September 9, 2026
"Great experience with this Debra State Farm office at Northville! Nesreen has been fantastic helping me update my auto and home insurance — always friendly, responsive, and quick to handle any questions or issues that come up. Highly recommend this team!"
We responded:
"Thank you for the kind words! I shared them with Nesreen…made her day:). We enjoy helping customers with their insurance needs. Whether it’s home insurance, car insurance, life insurance or business insurance we are here ready to serve! With kindness, Debra Herndon State Farm - Northville. "
Colors Of The Wood
September 3, 2026
"Debra is so hardworking and kind! Her and her team do a great job and really helped us out, would highly recommend!"
We responded:
"You both are truly amazing, Bobby and Michele. We love working with you…just so kind. You know I will be in your shop soon!!! Auto Insurance. Life Insurance. Home insurance. With kindness, Debra Herndon - State Farm - Northville. "
BIGBASS
September 1, 2026
"Great service ! Everyone is excellent"
We responded:
"Thank you Big Bass! We enjoy working with you on your insurance. You are always so easy. We are here for anything you need, life insurance, car insurance, and renters insurance. With kindness, Debra Herndon - State Farm - Northville. "
K W
August 24, 2026
"Working with Cierra was quick & stress free. She explained different options and found something in my monthly price range that suits my needs."
We responded:
"Korchel, thank you for the kind words. I shared them with Cierra. I look forward to speaking with you soon, once all your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
Audrey Young
August 18, 2026
"Ben was very pleasant and took care of everything without me even having to worry about asking. Always a great and hassle free experience!"
We responded:
"Thank you for the stars, Audrey! We enjoy helping with your auto insurance and home insurance needs. Kindest, Deb."
pruthvi kaluvala
August 18, 2026
"Ben was able to help me get the better price for my car and renters insurance. He was actively communicating throughout this process."
We responded:
"Ben is wonderful. Customers enjoy working with him as he is so easy to communicate with and is so reliable. I look forward to speaking with you soon once you policies are issued. With kindness, Debra Herndon - State Farm - Northville. "
Jackie Ferrer
August 13, 2026
"Nesreen helped me find options to lower my premiums and was very helpful with my questions."
We responded:
"Hi Jackie! I am so glad to hear Steven was able to provide you with sound information. We enjoy educating our potential customers and existing customers on their insurance needs. I will be talking to you in a few weeks when your policies issue. Kindest, Deb Herndon - State Farm - Northville."
red pepper
August 11, 2026
"Ben was extremely helpful and very pleasant. Thanks Ben !"
We responded:
"Thank for the kind words. I will be sure to share with Ben! With Kindness - Deb Herndon- State Farm. "
Ryo Kawaguchi
August 7, 2026
"Fast, professional, and courteous service at a very competitive price.
Thank you Ben for the great support!"
We responded:
"Thank you for the stars Ryo ⭐️⭐️⭐️⭐️⭐️"
Jasmyn Baxter
July 22, 2026
"Very helpful, patient, and more than willing to work with me with any questions or seeing all different rates."
We responded:
"Jasmyn, thank you. I believe you worked with Cierra. I will make sure to share with her:)). I will likely talk to you in a few weeks after your policy issues to make sure all is correct. We truly enjoy working with customers like you. If we can help your family and friends, we would be thrilled. With kindness, Debra Herndon - State Farm - Northville. "
tina jackson
July 22, 2026
"Very peaceful and knowledgeable it was an pleasure thanks"
We responded:
"Thank you, Tina! I shared your kind words with Cierra:). "
Abhishek Jain
July 20, 2026
"Ben helped get good rate for my policy. He was thorough and knowledgeable."
We responded:
"Hi Abhishek, thank you for the kind words for Ben. He definitely enjoys helping customers with their insurance needs. I look forward to speaking with you in a couple weeks when your policies issue! With kindness, Debra Herndon- State Farm - Northville. "
Lily Goushang
July 6, 2026
"I got Auto & Renter's insurance here. Benjamin Steinhoff was very fast in response and supportive in getting the info/coverage I needed. I switched because they had better prices. Very professional work!"
We responded:
"Thank you for your kind words for Ben. He shared you were very easy to work with:). Insurance can sometimes be so complicated. Ben works to explain insurance in a very easy to understand manner. I look forward to speaking with you in a few weeks when your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
Karen Tarr
July 3, 2026
"Great price on the auto insurance. Cierra took the time to answer all my questions and find the best price for me."
We responded:
"Hi Karen!!! Thank you for the kind words. I just shared with Cierra. She said you were really sweet too. I am glad there was a good connection. I look forward to touching base with you in a few weeks after your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
Theresa
June 12, 2026
"My experience with Ben at State Farm was great. He made the process seamless and stress-free. His kind nature and patience made me feel valued as a customer. I would highly recommend him to anyone."
We responded:
"Theresa! I echo your sentiment. This is what I share with him all the time. He is such a genuine human. I am so glad the insurance process went so well, and look forward to chatting with you next month when your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
Debbie Duke
June 9, 2026
"I worked with Ben. He got me set up with car and renters insurance. He explained things thoroughly and helped me get the policies that fit with my needs. All done on the phone and email. Thanks Ben!"
We responded:
"We aim to please, Debbie! Customers love working with Ben; we are so grateful to have him. I look forward to meeting you virtually in a few weeks when your policies issue to ensure your car insurance and renters insurance policies issued properly. Kindest, Debra Herndon - State Farm - Northville. "
Jason Markesino
June 1, 2026
"Naim took his time with me and answered all of my questions. He was willing to take calls after hours also which really helped. He worked around my schedule and was willing to go the extra mile"
We responded:
"Thank you for the kind words Jason! Naim is new to our office and you would think he has been in insurance all of his life. I love to hear he went the extra mile for you. I look forward to connecting with you in a few weeks when your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
Patty Bruwier
May 30, 2026
"Kelsey was very professional and knowledgeable. She did a great job answering my questions and quoting me in a timely manner. She provided great rates and was able to write my policies. I look forward to being able to continue working with her for all of my insurance needs."
We responded:
"Thank you for the kind words Patti! Kelsey is amazing. Customers love working with her as she is so timely with car changes, and really any updates the customers need. With kindness, Debra Herndon - State Farm - Northville. "
Gabrielle
May 29, 2026
"Ben was such a great person to talk to and really helped me get an amazing price on my auto insurance!!!"
We responded:
"Thank you Gabrielle. Ben sure enjoys working with customers to ensure their insurance needs are taken care of. I look forward to connecting with you in a couple weeks when your policies issue. With kindness, Debra Herndon - State Farm - Northville. "