State Farm® Insurance Agent Debra Herndon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pml 22
May 30, 2026
5
out of
5
rating by Pml 22
"Kelsey was very professional and knowledgeable. She did a great job answering my questions and quoting me in a timely manner. She provided great rates and was able to write my policies. I look forward to being able to continue working with her for all of my insurance needs."
Gabrielle
May 29, 2026
5
out of
5
rating by Gabrielle
"Ben was such a great person to talk to and really helped me get an amazing price on my auto insurance!!!"
Lena M
May 28, 2026
5
out of
5
rating by Lena M
"Friendly super helpful"
We responded:
"Naim is just wonderful. I am so glad you had a great experience in obtaining car insurance. I look forward to meeting you in the near future. With kindness, Debra Herndon - State Farm - Northville. "
marina
May 26, 2026
5
out of
5
rating by marina
"I wouldn't usually take the time to review an auto insurance broker but Ben Steinhoff was great to work with. I appreciated being able to talk with an actual local person, he was professional, knowledgable, and patient with my various questions regarding various plans and coverage options."
We responded:
"Thank you Marina! I am glad to hear you had a great customer experience with Ben. We love him in the office too! I look forward to our meeting in a few weeks once your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
Jamari Forest
May 18, 2026
5
out of
5
rating by Jamari Forest
"Naim did a wonderful job of breaking down the policies and explaining all of the information involved. He was patient, attentive and kind as we went through the process. I would recommend him specifically to anyone who was looking for a new insurance policy."
We responded:
"Jamari, welcome to our office! I will share your kind words with Naim. I look forward to meeting with you in a few weeks when your policies issue. Thank you for choosing us to help with your insurance needs. With kindness, Debra Herndon - State Farm - Northville. "
David Thompson
May 15, 2026
5
out of
5
rating by David Thompson
"Deb and Kelsey are great, I appreciate working with them. They are helpful, fast, and responsive. Thanks for the help as we worked through our last claim."
We responded:
"David I was so relieved to hear you and your family were okay. These things happen, that is why you have insurance:). It was great to finally meet you in person. With kindness - Debra Herndon - State Farm - Northville. "
Donna Alex
May 13, 2026
5
out of
5
rating by Donna Alex
"Kelsey Davidson was wonderful to work with. She was sharp, professional and made my transition into Michigan easy. I've been with State Farm for 20+ years and have enjoyed them throughout the years. Thank you!"
We responded:
"Welcome, Donna! I look forward to meeting with you. Kelsey is amazing. So smart, efficient and kind. I am glad you feel well taken care of. Our office loves to help with car insurance, home insurance and life insurance. We are here for you. With kindness, Debra Herndon - State Farm - Northville. "
Mo Marzullo
May 12, 2026
5
out of
5
rating by Mo Marzullo
"Deb & her team are always professional and very helpful. We have been with her for years! Would definitely recommend!"
We responded:
"Thanks Mo! We enjoy working with you and Matt with your car insurance, home insurance, and life insurance. With kindness, Debra Herndon - State Farm - Northville. "
Shane
May 7, 2026
5
out of
5
rating by Shane
"Best insurance service I have used, I have many vehicles and am always moving insurance around and they are very accommodating and fast!"
We responded:
"Thank you Shane! We aim to please:). Car insurance can be confusing, and we love to make the process smooth and easy. Kindest, Debra Herndon - State Farm - Northville. "
Jasmine Johnson
May 7, 2026
5
out of
5
rating by Jasmine Johnson
"Kelsey, Ben, and Deb made shopping around for insurance pain free and easy. Thank you for your time and help!"
We responded:
"Hi Jasmine, we are thrilled you chose us to help with your insurance needs! I look forward to speaking with you in a couple weeks when your policy issues. With kindness, Debra Herndon - State Farm - Northville. "
Catherine Poslaiko
May 6, 2026
5
out of
5
rating by Catherine Poslaiko
"Deb Herndon’s State Farm office is so easy to work with and very nice. Highly recommend"
We responded:
"Catherine, thank you:). We enjoy you so much. I will share your kind words with Kelsey. Debra Herndon - State Farm - Northville. "
Alejandra Minera
April 3, 2026
5
out of
5
rating by Alejandra Minera
"Great service—fast and efficient. Naim was very kind and helpful throughout the process. Highly recommend!"
We responded:
"Alejandra, thank you for taking a moment to comment. Naim is my newest team member and already so capable. I will share with him your kind words. With kindness, Debra Herndon - State Farm - Northville. "
Sandeep N
April 1, 2026
5
out of
5
rating by Sandeep N
"Ben helped me onboard. He could understand what i was looking for in an insurance and tailor per my needs. He communicated well and did answer all my questions. I definitely recommend Ben to others who would like to insure with state farm."
We responded:
"Thank you, Sandeep. Ben truly enjoys educating others about insurance. He is amazing. Thank you for choosing our agency. I look forward to speaking with you in a few weeks. With kindness, Deb Herndon - State Farm - Northville. "
Jared chapman
March 31, 2026
5
out of
5
rating by Jared chapman
"I had an excellent experience working with Debra Herndon at State Farm Insurance. She was incredibly knowledgeable, responsive, and genuinely cared about finding the best coverage to fit my needs. Debra made the entire process smooth and stress-free, answering all my questions with patience and professionalism. I highly recommend her to anyone looking for reliable insurance services and outstanding customer care. Five stars all the way!"
We responded:
"Thank you for the kind words, Jared!"
Namratha Jampana
March 25, 2026
5
out of
5
rating by Namratha Jampana
"Great experience! Deb was amazing to talk to and the process super easy!"
We responded:
"Hi Namratha, thank you for choosing our office. You shared your like that we stay open until 5:30pm and have Saturday hours. We are here to help with your insurance and financial needs. With kindness, Deb Herndon - State Farm - Northville. "
Sal Dhanani
March 12, 2026
5
out of
5
rating by Sal Dhanani
"Deb and her team are amazing! Very responsive, knowledgeable and proactive. And State Farm rates are pretty good too. Highly recommended!"
We responded:
"Sal, you are great to work with! Thank you for the stars. Always here to help with your insurance and financial needs. With kindness, Deb Herndon - State Farm - Northville. "
Jorge De La Rosa
March 12, 2026
5
out of
5
rating by Jorge De La Rosa
"Im glad to been in contact with the team by this office, Ben and Kelsey answers to hundreds of questions I did. Great Service!!!"
We responded:
"Hi Jorge! We appreciate your review and are delighted to know you had a great experience with our State Farm office, specifically Ben. I look forward to speaking with you in a few weeks regarding your new policies with us to ensure continued satisfaction. With kindness, Debra Herndon - State Farm Agent."
nimesh mishra
February 23, 2026
5
out of
5
rating by nimesh mishra
"Benjamin Steinhoff was incredibly kind, patient, and thorough in answering all my questions throughout the process. He wasHe helped me secure a great bundled auto and home insurance policy, and I truly appreciate his outstanding support.He was always quick to reply and responded promptly to all my emails, making the entire experience smooth and stress-free.I highly recommend Ben to anyone looking for reliable and trustworthy insurance guidance."
We responded:
"Nimesh, I don’t know how I missed your kind words! I will be sure to share with Ben. He does a great job helping people with their insurance needs, and truly cares. With kindness, Deb Herndon State Farm. Northville. "
shareef ahsan
February 18, 2026
5
out of
5
rating by shareef ahsan
"My agent Benjamin Steinhoff has been super helpful. He explained everything clearly, answered all my questions and made the whole process easy. You can tell he actually cares about his customers. Definitely appreciate the support and highly recommend him."
We responded:
"Shareef! Thank you for the kind words. Ben enjoyed working with you regarding your insurance needs. We love educating customers as insurance is sometimes the last item anyone really wants to talk about. We make the process as enjoyable and smooth as possible! Kindest, Deb Herndon - State Farm - Northville. "
Felicia Felch
February 18, 2026
5
out of
5
rating by Felicia Felch
"Always helpful. Quick to respond. Polite and respectful. Been with debs office roughly 10 years."
We responded:
"Thank you Felicia! We appreciate you and enjoy having you as an insurance customer. Kindest, Deb Herndon - State Farm - Northville. "
Subra Pammi
February 17, 2026
5
out of
5
rating by Subra Pammi
"Thank you Kelsey for your patience in walking me through the process of PIP and other safety avenue to save sone costs. A big thank you for all your help."
We responded:
"Subra, thank you for taking the time to comment on Kelsey’s effort. She very much enjoys assisting our customers in understanding their insurance coverage. Kind regards, Deb Herndon State Farm Northville. "
Curtis Aussicker
February 11, 2026
5
out of
5
rating by Curtis Aussicker
"I worked with Ben from the beginning he was extremely helpful and got me the best deal possible. Would recommend using Ben for your insurance needs!"
We responded:
"Thanks Curtis! Customers love working with Ben on their car insurance, home insurance and life insurance. He has an easy manner and is just so caring. We are grateful for you. Thank you for choosing Debra Herndon - State Farm - Northville. "
Meghan B
February 11, 2026
5
out of
5
rating by Meghan B
"Kelsey was outstanding! She was professional, knowledgeable and answered all of my questions. Very personable and easy to communicate with."
We responded:
"Meghan, Kelsey was so happy to work with you regarding your life insurance needs; it’s her passion. Very grateful you continue to choose us year in and year out. Kindest, Deb Herndon State Farm - Northville. "
Munir Bannoura
February 10, 2026
5
out of
5
rating by Munir Bannoura
"Thank you Benjamin for providing me with excellent service.."
We responded:
"Minor, thank you for taking the time to comment on Ben. Customers enjoy how much he cares to ensure proper insurance coverage, and all with a smile. Welcome to our office. With kindness, Debra Herndon - State Farm - Northville. "
Kenneth Thomason
February 4, 2026
5
out of
5
rating by Kenneth Thomason
"Kelsey is amazing and very sweet! Very helpful and great experience!"
We responded:
"Ken, we love working with you! You make it easy and fun when insurance can be rather serious. Kelsey is thrilled with your kind words. So grateful, Deb Herndon - State Farm - Northville. "