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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K W

August 24, 2026

5  out of  5
rating by K W
"Working with Cierra was quick & stress free. She explained different options and found something in my monthly price range that suits my needs."
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Audrey Young

August 18, 2026

5  out of  5
rating by Audrey Young
"Ben was very pleasant and took care of everything without me even having to worry about asking. Always a great and hassle free experience!"
We responded:
"Thank you for the stars, Audrey! We enjoy helping with your auto insurance and home insurance needs. Kindest, Deb."
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pruthvi kaluvala

August 18, 2026

5  out of  5
rating by pruthvi kaluvala
"Ben was able to help me get the better price for my car and renters insurance. He was actively communicating throughout this process."
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Jackie Ferrer

August 13, 2026

5  out of  5
rating by Jackie Ferrer
"Nesreen helped me find options to lower my premiums and was very helpful with my questions."
We responded:
"Hi Jackie! I am so glad to hear Steven was able to provide you with sound information. We enjoy educating our potential customers and existing customers on their insurance needs. I will be talking to you in a few weeks when your policies issue. Kindest, Deb Herndon - State Farm - Northville."
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red pepper

August 11, 2026

5  out of  5
rating by red pepper
"Ben was extremely helpful and very pleasant. Thanks Ben !"
We responded:
"Thank for the kind words. I will be sure to share with Ben! With Kindness - Deb Herndon- State Farm. "
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Ryo Kawaguchi

August 7, 2026

5  out of  5
rating by Ryo Kawaguchi
"Fast, professional, and courteous service at a very competitive price.
Thank you Ben for the great support!"
We responded:
"Thank you for the stars Ryo ⭐️⭐️⭐️⭐️⭐️"
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Jasmyn Baxter

July 22, 2026

5  out of  5
rating by Jasmyn Baxter
"Very helpful, patient, and more than willing to work with me with any questions or seeing all different rates."
We responded:
"Jasmyn, thank you. I believe you worked with Cierra. I will make sure to share with her:)). I will likely talk to you in a few weeks after your policy issues to make sure all is correct. We truly enjoy working with customers like you. If we can help your family and friends, we would be thrilled. With kindness, Debra Herndon - State Farm - Northville. "
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tina jackson

July 22, 2026

5  out of  5
rating by tina jackson
"Very peaceful and knowledgeable it was an pleasure thanks"
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Abhishek Jain

July 20, 2026

5  out of  5
rating by Abhishek Jain
"Ben helped get good rate for my policy. He was thorough and knowledgeable."
We responded:
"Hi Abhishek, thank you for the kind words for Ben. He definitely enjoys helping customers with their insurance needs. I look forward to speaking with you in a couple weeks when your policies issue! With kindness, Debra Herndon- State Farm - Northville. "
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Lily Goushang

July 6, 2026

5  out of  5
rating by Lily Goushang
"I got Auto & Renter's insurance here. Benjamin Steinhoff was very fast in response and supportive in getting the info/coverage I needed. I switched because they had better prices. Very professional work!"
We responded:
"Thank you for your kind words for Ben. He shared you were very easy to work with:). Insurance can sometimes be so complicated. Ben works to explain insurance in a very easy to understand manner. I look forward to speaking with you in a few weeks when your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
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Karen Tarr

July 3, 2026

5  out of  5
rating by Karen Tarr
"Great price on the auto insurance. Cierra took the time to answer all my questions and find the best price for me."
We responded:
"Hi Karen!!! Thank you for the kind words. I just shared with Cierra. She said you were really sweet too. I am glad there was a good connection. I look forward to touching base with you in a few weeks after your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
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Theresa

June 12, 2026

5  out of  5
rating by Theresa
"My experience with Ben at State Farm was great. He made the process seamless and stress-free. His kind nature and patience made me feel valued as a customer. I would highly recommend him to anyone."
We responded:
"Theresa! I echo your sentiment. This is what I share with him all the time. He is such a genuine human. I am so glad the insurance process went so well, and look forward to chatting with you next month when your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
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Debbie Duke

June 9, 2026

5  out of  5
rating by Debbie Duke
"I worked with Ben. He got me set up with car and renters insurance. He explained things thoroughly and helped me get the policies that fit with my needs. All done on the phone and email. Thanks Ben!"
We responded:
"We aim to please, Debbie! Customers love working with Ben; we are so grateful to have him. I look forward to meeting you virtually in a few weeks when your policies issue to ensure your car insurance and renters insurance policies issued properly. Kindest, Debra Herndon - State Farm - Northville. "
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Jason Markesino

June 1, 2026

5  out of  5
rating by Jason Markesino
"Naim took his time with me and answered all of my questions. He was willing to take calls after hours also which really helped. He worked around my schedule and was willing to go the extra mile"
We responded:
"Thank you for the kind words Jason! Naim is new to our office and you would think he has been in insurance all of his life. I love to hear he went the extra mile for you. I look forward to connecting with you in a few weeks when your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
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Patty Bruwier

May 30, 2026

5  out of  5
rating by Patty Bruwier
"Kelsey was very professional and knowledgeable. She did a great job answering my questions and quoting me in a timely manner. She provided great rates and was able to write my policies. I look forward to being able to continue working with her for all of my insurance needs."
We responded:
"Thank you for the kind words Patti! Kelsey is amazing. Customers love working with her as she is so timely with car changes, and really any updates the customers need. With kindness, Debra Herndon - State Farm - Northville. "
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Gabrielle

May 29, 2026

5  out of  5
rating by Gabrielle
"Ben was such a great person to talk to and really helped me get an amazing price on my auto insurance!!!"
We responded:
"Thank you Gabrielle. Ben sure enjoys working with customers to ensure their insurance needs are taken care of. I look forward to connecting with you in a couple weeks when your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
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Lena M

May 28, 2026

5  out of  5
rating by Lena M
"Friendly super helpful"
We responded:
"Naim is just wonderful. I am so glad you had a great experience in obtaining car insurance. I look forward to meeting you in the near future. With kindness, Debra Herndon - State Farm - Northville. "
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marina

May 26, 2026

5  out of  5
rating by marina
"I wouldn't usually take the time to review an auto insurance broker but Ben Steinhoff was great to work with. I appreciated being able to talk with an actual local person, he was professional, knowledgable, and patient with my various questions regarding various plans and coverage options."
We responded:
"Thank you Marina! I am glad to hear you had a great customer experience with Ben. We love him in the office too! I look forward to our meeting in a few weeks once your policies issue. With kindness, Debra Herndon - State Farm - Northville. "
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Jamari Forest

May 18, 2026

5  out of  5
rating by Jamari Forest
"Naim did a wonderful job of breaking down the policies and explaining all of the information involved. He was patient, attentive and kind as we went through the process. I would recommend him specifically to anyone who was looking for a new insurance policy."
We responded:
"Jamari, welcome to our office! I will share your kind words with Naim. I look forward to meeting with you in a few weeks when your policies issue. Thank you for choosing us to help with your insurance needs. With kindness, Debra Herndon - State Farm - Northville. "
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David Thompson

May 15, 2026

5  out of  5
rating by David Thompson
"Deb and Kelsey are great, I appreciate working with them. They are helpful, fast, and responsive. Thanks for the help as we worked through our last claim."
We responded:
"David I was so relieved to hear you and your family were okay. These things happen, that is why you have insurance:). It was great to finally meet you in person. With kindness - Debra Herndon - State Farm - Northville. "
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Donna Alex

May 13, 2026

5  out of  5
rating by Donna Alex
"Kelsey Davidson was wonderful to work with. She was sharp, professional and made my transition into Michigan easy. I've been with State Farm for 20+ years and have enjoyed them throughout the years. Thank you!"
We responded:
"Welcome, Donna! I look forward to meeting with you. Kelsey is amazing. So smart, efficient and kind. I am glad you feel well taken care of. Our office loves to help with car insurance, home insurance and life insurance. We are here for you. With kindness, Debra Herndon - State Farm - Northville. "
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Mo Marzullo

May 12, 2026

5  out of  5
rating by Mo Marzullo
"Deb & her team are always professional and very helpful. We have been with her for years! Would definitely recommend!"
We responded:
"Thanks Mo! We enjoy working with you and Matt with your car insurance, home insurance, and life insurance. With kindness, Debra Herndon - State Farm - Northville. "
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Shane

May 7, 2026

5  out of  5
rating by Shane
"Best insurance service I have used, I have many vehicles and am always moving insurance around and they are very accommodating and fast!"
We responded:
"Thank you Shane! We aim to please:). Car insurance can be confusing, and we love to make the process smooth and easy. Kindest, Debra Herndon - State Farm - Northville. "
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Jasmine Johnson

May 7, 2026

5  out of  5
rating by Jasmine Johnson
"Kelsey, Ben, and Deb made shopping around for insurance pain free and easy. Thank you for your time and help!"
We responded:
"Hi Jasmine, we are thrilled you chose us to help with your insurance needs! I look forward to speaking with you in a couple weeks when your policy issues. With kindness, Debra Herndon - State Farm - Northville. "
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Catherine Poslaiko

May 6, 2026

5  out of  5
rating by Catherine Poslaiko
"Deb Herndon’s State Farm office is so easy to work with and very nice. Highly recommend"
We responded:
"Catherine, thank you:). We enjoy you so much. I will share your kind words with Kelsey. Debra Herndon - State Farm - Northville. "